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Help with filing a Virginia The General car accident claim


Serving our neighbors throughout Virginia’s Middle Peninsula

When you head out on the scenic roads around Virginia, you only hope to get to your destination safely. But when tragedy strikes and you find yourself the victim of a negligent driver, your biggest hope is that the other driver’s insurance will cover your bills.

That is the promise that insurance companies like The General make when offering a driver insurance coverage. The General has a duty to pay proper compensation to anyone injured by its drivers. But big insurance companies often see accident victims as numbers and try to devalue or deny claims to save themselves money.

GibsonSingleton Virginia Injury Attorneys consider it our responsibility to stand up for our neighbors after car accidents. We know what it is like to suffer at the hands of a negligent driver and to deal with a dismissive insurance company. That is why we always offer our neighbors compassion and a helping hand with filing an accident claim.

We know how insurance companies like The General operate and have spent years holding them to their policies. John Singleton worked for large insurance companies, so he knows how to respond to their tactics effectively. Ken Gibson served as a federal and state prosecutor, bringing hundreds of cases to trial successfully.

GibsonSingleton Virginia Injury Attorneys will advocate effectively for you with insurance companies, taking your case to trial, if necessary, to get you full compensation.

Call us at (804) 413-6777 or toll-free at (855) 781-6777 to talk about your accident in a free consultation.

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Is The General easy to file a claim with?

At first, you might assume that filing a claim with a big insurance company like The General is a simple process. The General may not be as large as Geico or Progressive, but it is owned by American Family Insurance, one of the top 10 largest insurance companies in the United States for auto and homeowners insurance. Given that there are more than 100,000 car accidents in Virginia every year, accident victims may end up having to deal with The General to get compensation.

If you were injured in the Commonwealth, you may have to file against The General for:

The General likes to market its easy-to-use online claims systems that allow accident victims to file their claims from the comfort of their homes. While convenient, letting a computer decide what your case is worth has a lot of drawbacks. Online claim systems are designed to save insurance companies money, which means undercutting accident victims with low settlements. Even after submitting all of your medical information, lost wages, and out-of-pocket expenses, you may only end up seeing a fraction of what your claim is actually worth.

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Can an attorney get me a better deal?

Getting full compensation for your injuries with a big insurance company is not easy on your own. Insurance adjusters at The General have several tactics that can make the claims process difficult for you and they may even try to dismiss your claim. If you attempt to negotiate your claim without an attorney at your side, the adjuster may become unresponsive, minimalize your injuries, or try to blame you for the accident. In fact, the Virginia Bureau of Insurance has cited The General for multiple insurance violations for undervaluing accident victims’ claims.

We do not accept this kind of treatment of our neighbors at GibsonSingleton Virginia Injury Attorneys. We believe accident victims deserve respect, compassion, and timely responses to all of their questions. If you need to file an injury claim with The General, we can work to get you full compensation for your injuries, which can include:

  • All medical expenses, including past and future treatment
  • Lost wages
  • Lost earning capacity
  • Pain and suffering
  • Mental anguish
  • Inconvenience

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Is it expensive to hire an attorney for a car accident claim?

We know that money is tight right now for you, but GibsonSingleton Virginia Injury Attorneys do not charge a single fee for talking about your case. You can sit down with us in a free consultation to learn what your rights are and how we can get you compensation. You have no obligation to hire us, and we will provide honest answers to your questions.

If you do choose to work with us, you do not have to pay any up-front fees for our services. We offer all of our clients a Zero Fee Guarantee, meaning that we do not get paid unless you do. We will walk you through the claims process, investigate your accident, negotiate with The General’s adjusters, and advocate for your best interests in a jury trial, if necessary – all without charging you any up-front fees.

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Who should I talk to about my car accident?

Our Virginia injury attorneys have represented many accident victims throughout Virginia’s Middle Peninsula and have helped them recover proper compensation from big and small insurance companies. We can do the same for you. We can sit down with you to talk about what happened to you, learn how your injuries have affected your life, calculate the real value of your case, and prepare a plan to get your medical bills, lost wages, and pain and suffering compensated.

As former members of the U.S. Marine Corps, Ken Gibson and John Singleton have served their country, and now they’re ready to serve you. They know how to prepare a plan and execute on it successfully for you.

Being unprepared is not an option, as we seek to embody the saying about Marines, “No greater friend, no worse enemy.”

If you need help filing a car accident, uninsured, or underinsured accident claim against The General, call us at (804) 413-6777 or toll-free at (855) 781-6777. We are here to serve our neighbors throughout Virginia.

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Call our Eastern Virginia office today for a free consultation
at (804) 413-6777 or toll free (855) 781-6777.

Zero Fee Guarantee

It costs you nothing for our firm to represent you. We only get paid when you do. Learn more

Community Service

Prevention, empathy, and diligence are hallmarks of everything we do at GibsonSingleton Virginia Injury Attorneys. Our community can see these ideals lived out in our work to prevent personal injuries from happening.

  • Safety Education
    GibsonSingleton launches “Texts=Wrecks” campaign to reduce the number of people injured or killed by distracted drivers.
  • Annual Coat Drive
    During the fall, our team works to distribute coats to people in need in our community.
  • Hands-on Service
    John and Ken join the Gloucester Point Rotary Club in cleaning up the community.
  • Supporting Local Schools
    The Gibson family participates in Gloucester’s Botetourt Elementary Shuffle fundraiser.