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Help with filing a Virginia Liberty Mutual car accident claim

Standing up for you after an accident

Having car insurance is an important responsibility every driver should fulfill in Virginia. More than 50,000 car accidents in the Commonwealth involved serious injuries in a recent year, most of which required expensive medical care. Auto insurance is key to helping accident victims pay their bills, recover their lost wages, and get back on their feet without unnecessary stress.

For many years, Liberty Mutual marketed itself as a responsible insurance company that was dedicated to helping drivers afford car insurance and file claims easily. Because it’s one of the largest insurance companies in the country, you would expect Liberty to offer accident victims fair deals for their injuries.

The truth is that big insurance companies do not always take responsibility for their driver’s actions, and Liberty Mutual is no different. If you try to file a claim on your own against another driver or through your uninsured/underinsured policy, Liberty Mutual may offer you a low settlement, question your injuries, or deny your claim.

When our neighbors are injured by negligent drivers, GibsonSingleton Virginia Injury Attorneys consider it a calling to make the claims process as easy as possible. We believe insurance companies should offer proper compensation to accident victims — and we hold them to that responsibility. As former members of the U.S. Marine Corps, Ken Gibson and John Singleton have served their country, and now they’re ready to serve you.

Call us at (804) 413-6777 or toll-free at (855) 781-6777 to tell us how you were injured and learn how we can help you with a Liberty Mutual accident claim.

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Should I accept a settlement from Liberty Mutual?

Liberty Mutual allows accident victims to file claims over the phone, online, through its app, or at a local office here in Virginia. At first, you might think this process is easy and that you can quickly get your medical bills, property damage, and lost wages paid for, hassle-free. Sadly, insurance companies rarely share the reality of the claims process.

After a Virginia car accident, most drivers know they need to exchange insurance information, report the crash to the police, and talk to an insurance adjuster about getting compensation for their injuries. When you first call an insurance adjuster at Liberty Mutual, she may appear friendly, compassionate, and sympathetic. She may make small talk, ask about your injuries, and suggest that she can get you a great deal.

But when you finally get to see that deal, the number may be much lower than you had expected. Insurance companies often offer small settlements at the start of a claim in the hopes that victims will accept it right out the gate. If you agree to the first settlement, you lose the right to demand more when you have a better understanding of your injuries and medical bills.

But even if you try to ask for more, Liberty Mutual will only increase the settlement slightly. An adjuster may say she can offer a big bonus if you agree to it immediately, or he may ask for much more information before your claim can be approved. This may include requiring you to see an independent doctor recommended by Liberty Mutual, make a recorded statement, or fill out additional paperwork.

Agreeing to these demands can be a major mistake. Big insurance companies can use an independent doctor's reports and recorded statements as evidence against you, if you try to take your case to court later. Instead of letting an insurance adjuster shortchange you or deny your claim, your best option is to talk to an attorney about how to get the most from your claim.

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What if I am a customer of Liberty Mutual?

Even customers of Liberty Mutual may face difficulties in getting compensation for their injuries. If you are filing a claim against another driver who has Liberty Mutual, you will still be treated as a number by its adjusters. Liberty Mutual will see your claim as chip in its profit margins and try to offer you a low settlement.

Another scenario you may face difficulties with is an uninsured (UM) or underinsured motorist claim (UIM). UM/UIM coverage is mandatory in Virginia and can provide important coverage if you are in an accident with an uninsured driver or a driver who does not have enough coverage to cover your losses. Given that 10% of drivers do not have car insurance in Virginia, UM/UMI policies are important to getting your bills paid after a crash. In these cases, you will have to make Liberty Mutual the at-fault party in your claim, which will put the insurance giant on the defensive.

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Can an attorney get me a better deal?

Insurance companies want you to accept a settlement right after an accident to avoid having to pay more to you in a lawsuit. To get them to offer you a better deal, you will need to work with an experienced attorney who knows how to hold them to their policies.

At GibsonSingleton Virginia Injury Attorneys, our attorneys have met with many clients in the Middle Peninsula, in Gloucester, Mathews, Middlesex and King and Queen Counties, who were injured by negligent drivers and guided them through the claims process. We have had many cases with Liberty Mutual and know how difficult it is to get them to pay you a fair deal. We know how their insurance adjusters operate, the types of deals they offer victims, and, most of all, how to get you the best possible award.

If you sit down with us after an accident, we will explain how to get the most out of your claim in a free consultation. We will learn how you were injured, listen to the struggles you are facing due to your accident, go over the other driver’s — and your own — insurance policy, and prepare a plan to get you full compensation. We can use our knowledge of Virginia car accidents to:

  • Collect evidence of negligence
  • Calculate the full costs of your injuries
  • Communicate with Liberty Mutual’s insurance adjusters
  • Prepare your case as if we are going to trial
  • Negotiate for full compensation
  • Stand up for you before a judge and jury, if necessary

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Who can help me file a claim with Liberty Mutual?

Taking on a big insurance company like Liberty Mutual on your own can be intimidating, stressful, and frustrating. Instead, let our Virginia injury attorneys handle the heavy-lifting for you. At GibsonSingleton Virginia Injury Attorneys, our partners, Ken Gibson and John Singleton, know firsthand what it’s like to be an injury victim. We have both been in serious car accidents and have dealt with dismissive insurance companies on our roads to recovery. So we bring empathy and compassion to every client.

We’ve experienced the frustrations our clients face — pain, suffering, fear, difficulty dealing with insurance companies, and the pressure to settle without a lawyer. That’s why we do everything possible to make the legal process easy for our clients, so they can focus on getting better and getting their life back.

If you need to file an injury claim with Liberty Mutual, call us at (804) 413-6777 or toll-free at (855) 781-6777 to get started on your case. We offer every client a free consultation and a Zero Fee Guarantee — we meaning do not get paid until you do.

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Call our Eastern Virginia office today for a free consultation
at (804) 413-6777 or toll free (855) 781-6777.

Zero Fee Guarantee

It costs you nothing for our firm to represent you. We only get paid when you do. Learn more

Community Service

Prevention, empathy, and diligence are hallmarks of everything we do at GibsonSingleton Virginia Injury Attorneys. Our community can see these ideals lived out in our work to prevent personal injuries from happening.

  • Safety Education
    GibsonSingleton launches “Texts=Wrecks” campaign to reduce the number of people injured or killed by distracted drivers.
  • Annual Coat Drive
    During the fall, our team works to distribute coats to people in need in our community.
  • Hands-on Service
    John and Ken join the Gloucester Point Rotary Club in cleaning up the community.
  • Supporting Local Schools
    The Gibson family participates in Gloucester’s Botetourt Elementary Shuffle fundraiser.