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Is an insurance adjuster my new buddy?

By Ken Gibson on March 19, 2015

No. One of the tactics insurance companies use to minimize, under-value, or deny your accident claim is to have their adjusters become friendly and chatty with you. They’ll try to talk with you about your family, where you grew up, your favorite sports teams, family pets, etc., all in an effort to throw you off guard while they gather information to damage your claim.

Insurance adjusters are trained to find any information about your life and previous injuries that could be used to lower the amount of compensation you’ll receive from the insurance company. It could be something as simple as you talking about an old sports injury. A casual, off-handed comment might compromise the money you receive on your claim for your knee injury in a recent auto accident because the insurance company argues your previous sports injury needs to be considered when assessing the amount of compensation you receive.

If you have a personal injury claim in place, please remember this: It’s in your best interest to say as little as possible to any insurance adjuster. The adjuster’s job is to undercut your claim, pure and simple. They are not your friend.

A successful settlement of your accident case depends on many factors, but knowing how to deal with the tricks of insurance adjusters will put you ahead of the game. It comes down to this: the less said the better, especially when you’re dealing with an insurance adjuster.

If you or a loved one has been injured in a wreck, call GibsonSingleton Virginia Injury Attorneys for help at (804) 413-6777.